Information for Respondents

If you have received a notice from the Institute

You are entitled to be heard in full. The Institute is independent of both parties and does not act for the claimant.

Art. 1

The nature of the notice

A notice from the Institute does not decide anything against you.

What it records

That the claimant has invoked arbitration under an agreement to which you are said to be a party.

What it does not do

Decide liability. Only an independent arbitrator can, after hearing both sides.

Section 21

Art. 2

Your rights in the proceedings

You are entitled to be heard in full.

  • Equal treatment and a full opportunity to present your case. S. 18
  • A copy of everything the claimant files. S. 24
  • The arbitrator’s disclosure, and the right to challenge. S. 13
  • Objection to the tribunal’s jurisdiction. S. 16
  • A defence, counter-claim or set-off. S. 23(2A)
  • Representation by an advocate of your choice.
  • Hearings online or in person, and a signed copy of the award.

Art. 3

Time to respond

15 days

To challenge the arbitrator, from learning of the ground. S. 13(2)

With the defence

Any objection to jurisdiction, no later than the statement of defence. S. 16(2)

As directed

The statement of defence, within the time the tribunal fixes. S. 23

Art. 4

Consequences of not responding

Silence does not stop the proceedings.If you do not file a defence or appear without sufficient cause, the tribunal may proceed and make an award on the evidence before it.
It is not

An admission of the claim.

But you lose

The opportunity to present your case.

Section 25

Art. 5

Settlement

You may settle at any stage.

Settle

With the claimant, directly or through mediation.

Record

At the parties’ request, the tribunal records it as an award on agreed terms, with the same effect as any other award.

Section 30

Art. 6

Remedies after the award

An award may be challenged only on the limited grounds the Act sets out.

Three months

From receipt of the award, to apply to the competent court.

Thirty days more

At most, if sufficient cause is shown.

Section 34

Form

Entering appearance

Quote the case reference printed on your notice. The Registry will confirm receipt and give you access to the case file.

Preview version: not yet connected to the Registry.