SAMYA Institute of Arbitration LLP
Contact the Registry

Dedicated wing

Retail Finance Disputes Wing

For banks and non-banking financial companies: references arising out of retail loans, with the expedition that portfolios demand and the rigour each individual award requires.

Confer with the Registry Request for arbitration

What lenders can rely on

Speed across the portfolio. Rigour in every award.

  • ExpeditionReferences proceed at a steady and predictable pace, from invocation to award.
  • Awards that endureStrict adherence to the Act, so that awards withstand challenge and are fit for execution.
  • ConfidentialityEach reference remains confidential to the parties and the tribunal.
ARBITRA

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ARBITRA

An automated Arbitration Operating System that keeps every period, notice and record of a reference in order, so that portfolios move with speed and each award rests on a complete file.

How a portfolio moves

From intake to award, on one time-stamped file

  1. 1Intake

    The Registry receives the portfolio and examines the arbitration agreement in each loan.

  2. 2Notice

    Each notice is served at the borrower’s addresses on record, with proof of delivery on the file.

    S. 21
  3. 3Hearing

    Online or in person, with every period prescribed by law computed and tracked on ARBITRA.

  4. 4Award

    A reasoned award, signed and served, resting on a complete file and fit for execution.

    S. 36